Frequently Asked Questions
Order cut-off is Sunday before 12 midnight.
Cake collection days are Thursday, Friday and Saturday.
Thursday from 10am to 6pm
Friday 10am to 7pm - Late Night
Saturday 10am to 4pm
The Cake Lab Bakery is now a completely on-line business.
We are a small, family run business and we are lucky to have many loyal customers to look after.
Please understand that we could never deal with the volume of phone calls and emails from so many customers, all orders are now via our online store.
FREQUENTLY ASKED QUESTIONS:
What’s the best way to transport my cake once I collect it?
Keep the cake box flat, the best place is always in your car boot and transport home or to your venue as soon as possible. Avoid putting it on a seat or in some-one’s lap, as it can cause the cake to slope during transportation. We will help you to your car with and help you place it securely in your car book. Unfortunately, we cannot be liable for any damage to the cake once it has left our bakery.
Do you deliver?
Not yet, we are working on it, currently all bakes must be collected.
Our full address will be shown on your order confirmation email, we are also on google maps.
How do I store my cake if I collect it the day before my party?
For butter cream cakes:
Leave the cake in the box and store in the fridge. Remove it from the fridge approximately 3 hours before you intend to serve, to allow the butter cream to reach room temperature.
For cakes with an edible image:
The edible image on cakes can get too moist when left in the fridge. If possible keep your cake in a cold room until you intend to serve. If you need to keep it in the fridge, insulate the inside of the box with tin foil, wrap the outside of the box in cling-film and and place in the fridge. Remove the cake from the fridge three hours before you intend to serve.
Storage of Left-Overs:
After you have cut and served your cake, should you have any left over, wrap it well in cling-film and tinfoil and store it in an air-tight container, in the fridge. A cake, even without preservatives can last up to 3 days depending on how well they are wrapped. Of course you can also freeze the left-over cake, but it does change the flavour.
Our kitchen contains a wide variety of ingredients, we therefore cannot guarantee that a trace amount of allergens i.e. nuts, gluten, diary, eggs and other commonly used ingredients will not be present in our bakes.
Edible Image Paper
Our edible image paper is free from: Gluten, Lactose, Nuts and Eggs. It is Kosher and Halal and suitable for vegans.
Do you make Vegan/Gluten Free/Dairy Free/Nut free?
No unfortunately our cakes may contain butter, wheat flour, eggs and we are unable to substitute these ingredients, our cakes may also contain nuts and are made in an environment that handles nuts and soya. We cannot guarantee that the cakes will not contain traces of these ingredients due to the nature of our production. We accept no liability for a customer suffering an allergic reaction from consuming our bakes.
If I have a nut-allergy, should I eat a bake from The Cake Lab Bakery?
The Cake Lab Bakery is NOT a nut-free bakery. We recommend that customers with nut allergies err on the side of caution and refrain from eating our bakes.
For a detail list of allergens please click on the flavours box below.
Please check if any of your guests have any allergies before choosing your flavours.
The Cake Lab Bakery Limited is registered with the Environmental Association of Ireland and is HSE certified.